I took an early morning flight (6am) out of Bangalore- and had this truly interesting chat with one of the stewards in the Indian Airlines flight as he got ready to serve the food.
Steward: Sir- what are you? Vegetarian or Non-vegetarian?
Me: What are the options?
Steward: Sorry Sir, I was not offering options, I just want to know if you are Vegetarian or Non-Vegetarian?
Me: What does that mean?
Steward: We have a problem at times because we have limited Vegetarian meals onboard- and if you are not vegetarian, I will give you a Non-Veg meal- which allows the other Vegetarians to have their veg breakfast.
Me: You mean, I really don't have a choice? I should eat Non-Veg if I am not vegetarian - in general. Is that what you mean? (lucky I am wearing a seat belt- lest I fall off my seat).
Steward: Sorry but Yes sir. (big smile).
Me: Ok, I am Vegetarian! (Yeah!).
And he served the Vegetarian food to me and walked away – and achieved what many other employees have done before to Air India – lost yet another customer!
And just to end the story on a positive tone- I took Jet airways from Kolkata to Guwahati and back. They upgraded me (one way without me asking – and the other way by me asking).
I am a Jet customer for life! What can I say?
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